Open Access
Subscription Access
Open Access
Subscription Access
Assessment of Regulatory Norms in Retail Marketing
Subscribe/Renew Journal
This paper aims to explore empirically the perceptions of regulatory bodies about the legal norms followed in retail sector. Retailers are required to follow the various legal norms in their business practices but in the extant literature there is dearth of research on the topic under consideration. The study is based upon the data obtained from regulatory bodies from a northern Indian city through a self designed schedule based upon five point Likert scale. It was found that retailers do not prepare books of accounts fairly as they disclose low sales and profit. In fact, the retailers fill the tax return but at the same time, they evade the taxes by manipulating facts regarding sales and profit. However, the study is confined to retail sector and the future study can cover other areas as well.
Keywords
Legal Framework, Retailers, Regulatory Bodies.
Subscription
Login to verify subscription
User
Font Size
Information
- Botero, J., Simeon, D., Rafael, L. P., Florencio, L. S., & Andrei, S. (2004). The Regulation of Labour. Quarterly Journal of Economics, 118, 1339-1382.
- Carroll, A. B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organisational stakeholders. Business Horizons, 34, 39-48.
- Clarkson, M. B. E. (1995). A stakeholder framework for analyzing and evaluating corporate social performance. Academy of Management Review, 20, 92-117.
- Cowell, F., & Gordon, J. (1988). Unwillingness to pay: Tax evasion and public goods provision. Journal of Public Economics, 36, 305-321.
- Fassin, Y. (2009). The stakeholder model refi ned. Journal of Business Ethics, 84, 113-135.
- Fredrich, J. P. (1993). The ethical behaviour of retail managers. Journal of Business Ethics, 12, 207-218.
- Hair, J. F., Black, W. C., Barry, J. B., Ralph, E. A., & Ronald, L. T. (2009). Multivariate data analysis, (6th ed.). Pearson Prentice Publishers, New Delhi.
- Kaptein, M. (2008). Developing a Measure of Unethical Behaviour in the Workplace: A Stakeholder Perspective, Journal of Management, 34, 978-1008.
- Kujala, J. (2001). Analysing moral issues in stakeholder relations. Business Ethics: A European Review, 10, 233-247.
- Lavorata, L., & Pontier, S. (2005). The success of a retailers. Ethical policy: Focusing on local actions. The Journal of Academy of Marketing Science Review, (12), 1-9.
- Malhotra, N. (2008). Marketing research, an applied orientation (5th ed.). Prentice Hall of India, New Delhi.
- Reckers, P., Sanders, D., & Roark, S. (1994). The infl uence of ethical attitudes on taxpayer compliance. Journal of National Tax, 47(4), 825-836.
- Sharma, R. D., & Sharma, B. R. (2011). Legal provisions and ethical values in retail sector: Study of convenience goods. Arash, A Journal of ISMDR, 1(1), 1-9.
- Sharma R. D. and Sharma, B. R. (2009). Ethics in retailing: Perceptions of consumers. Saaransh RKJ Journal of Management, 1(1), 43-55.
- Paul, W. (2000). Stakeholder mismanagement in retailing: A British perspective. Journal of Business Ethics, 23, 19-28.
- Paul, W. (1995). Ethics in retailing. Business Ethics: A European Review, 4(3), 150-156.
- Yetmar, S., & Eastman, K. (2000). Tax practitioners’ ethical sensitivity: A model and empirical examination. Journal of Business Ethics, 26, 271-288.
Abstract Views: 407
PDF Views: 0