Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Entrepreneurial Marketing Strategies for Small Businesses : An Exploratory Study of Start-up Companies in India


Affiliations
1 Symbiosis Institute of Computer Studies and Research, Symbiosis International Deemed University, First Floor, Atur Centre, Gokhale Cross Road, Model Colony, Pune - 411 016, Maharashtra, India
2 Indian Institute of Management, Mayurbhanj Complex, Nongthymmai, Shillong - 793 014, India
     

   Subscribe/Renew Journal


Marketing is an important activity for the survival and growth of start-ups, but a start-up – usually with limited budget, moderate capital, and with no concrete customer base – finds it difficult to compete against the industry giants and big players. They can achieve this by converting their weakness into strengths as they can be more flexible in marketing strategies than their competitors in the market. The purpose of this paper was to explore the marketing strategies of start-up companies in India with reference to entrepreneurial marketing. The research is based on a sample of 67 start-up companies operating in India using the mixed research method. Data collection were done using a semi-structured questionnaire comprising of quantitative and open-ended questions. Data were analyzed using SPSS 22.0 and AQUAD 7.0. The findings indicated that start - up companies see marketing as a vital function for their growth and sustainability. Companies are ready to adopt entrepreneurial marketing, and they were already using few of the entrepreneurial marketing techniques. We explored the marketing environment of start-ups in its extant form. The entrepreneurial practitioners as well as the owners of start-up companies may note that this research provides meaningful insights into the significance of their marketing-related activities. The study offers three distinct contributions pertaining to the marketing practices in start-ups : (a) Identifies the research gap within the existing research literature ; (b) explains the marketing strategies by start-up companies ; (c) compares and maps the marketing strategies with entrepreneurial marketing.

Keywords

Start-ups, Small Businesses, Entrepreneurial Marketing, Marketing Strategies, Start-up-India.
User
Subscription Login to verify subscription
Notifications
Font Size

  • Anwar, M. N., & Daniel, E. (2016). Entrepreneurial marketing in online businesses. Qualitative Market Research, 19(3), 310 – 338. https://doi.org/10.1108/QMR-04-2015-0029
  • Banerjee, S., & Mandal, K. (2018). Advertisement vs societal based marketing communication : An empirical analytic comparison vis-à-vis profit contribution. Indian Journal of Marketing, 48(6), 7 – 21. https://doi.org/10.17010/ijom/2018/v48/i6/127833
  • Banerji, D., & Reimer, T. (2019). Start-up founders and their LinkedIn connections : Are well-connected entrepreneurs more successful? Computers in Human Behavior, 90, 46 – 52. https://doi.org/10.1016/j.chb.2018.08.033
  • Becherer, R. C., Haynes, P. J., & Fletcher L.P. (2006). Paths to profitability in owner-operated firms : The role of entrepreneurial marketing. Journal of Business and Entrepreneurship, 18(1), 17 – 31.
  • Blank, S. (2010, April 12). Why start-ups are agile and opportunistic – Pivoting the business model ? Retrieved from http://steveblank.com/2010/04/12/why-start-ups-are-agile-and-opportunistic-%E2%80%93-pivoting-thebusiness-model/
  • Cantù, C., Giorgia, S., & Tzannis, A. (2018). Exploring the role of business relationships in start-ups’ life cycles : Evidences from the Italian context. IMP Journal, 12(3), 519 – 543. https://doi.org/10.1108/IMP-07-2017-0037
  • Carraro, W.B., Meneses, R., & Brito, C. (2019). Combining categories of management control tools for high performance in start-ups. RBGN Review of Business Management, 21(4), 861 – 878. https://doi.org/10.7819/rbgn.v21i5.4022
  • Carson, D. (1990). Some exploratory models for assessing small firms′ marketing performance (A qualitative approach). European Journal of Marketing, 24(11), 8 – 51. https://doi.org/10.1108/03090569010006056
  • Carson, D., Cromie, S., McGowan, P., & Hill, J. (1995). Marketing and entrepreneurship in SMEs. London : Prentice Hall.
  • Donnelly, C., Simmons, G., Armstrong, G., & Fearne, A. (2012). Marketing planning and digital customer loyalty data in small business. Marketing Intelligence & Planning, 30(5), 515 – 534. https://doi.org/10.1108/02634501211251034
  • Drucker, P. F. (1985). Innovation and entrepreneurship: Practice and principles. New York : Harper & Row.
  • Durkin, M., McGowan, P., & McKeown, N. (2013). Exploring social media adoption in small to medium-sized enterprises in Ireland. Journal of Small Business and Enterprise Development, 20(4), 716 – 734. https://doi.org/10.1108/JSBED-08-2012-0094
  • Fillis, M. (2000). Being creative at the marketing/entrepreneurship interface: Lessons from the art industry. Journal of Research in Marketing and Entrepreneurship, 2(2), 125 – 137. https://doi.org/10.1108/14715200080001543
  • Fillis, M., & Rentschler, R. (2010). The role of creativity in entrepreneurship. Journal of Enterprising Culture, 18(1), 49 – 81. https://doi.org/10.1142/S0218495810000501
  • Franco, M., De Fátima Santos, M., Ramalho, I., & Nunes, C. (2014). An exploratory study of entrepreneurial marketing in SMEs. Journal of Small Business and Enterprise Development, 21(2), 265 – 283. https://doi.org/10.1108/JSBED-10-2012-0112
  • Gilmore, A. (2011). Entrepreneurial and SME marketing. Journal of Research in Marketing and Entrepreneurship, 13(2), 137 – 145. https://doi.org/10.1108/14715201111176426
  • Gilmore, A., Carson, D., & Grant, K. (2001). SME marketing in practice. Marketing Intelligence & Planning, 19(1), 6 – 11. https://doi.org/10.1108/02634500110363583
  • Grant Thornton & ASSOCHAM. (2015). Startups India - An overview. Retrieved from https://www.grantthornton.in/globalassets/1.-member-firms/india/assets/pdfs/grant_thornton-start-ups_report.pdf
  • Grant, M., & Kenton, W. (2019). Start-ups. Retrieved from Investopedia : https://www.investopedia.com/terms/s/start-up.asp
  • Gross, N., Carson, D., & Jones, R. (2014). Beyond rhetoric: Re-thinking entrepreneurial marketing from a practice perspective. Journal of Research in Marketing and Entrepreneurship, 16(2), 105 – 127. https://doi.org/10.1108/JRME-01-2014-0003
  • Harris, K. L. (2016). Innovation and performance-driven entrepreneurship: A comparative analysis of the entrepreneurial orientation of Black SMEs vs. majority SMEs (Dissertation). Michigan State University, ProQuest Dissertations Publishing.
  • Hilal, M. I. (2019). Market orientation and innovation capabilities : Does it impact the performance of small businesses? Indian Journal of Marketing, 49(4), 37 – 47. https://doi.org/10.17010/ijom/2019/v49/i4/142975
  • Keefe, L. (2004). What is the meaning of ‘marketing’ ? Marketing News, September (15), 17– 18.
  • Kuckertz, A. (2015). Management : Entrepreneurial marketing. Wiesbaden : Springer Gabler.
  • McCartan-Quinn, D., & Carson, D. (2003). Issues which impact upon marketing in the small firm. Small Business Economics, 21(2), 201 – 213. https://doi.org/10.1023/A:1025070107609
  • McMahon, F., & O'Donnell, A. (2009). Electronic customer relationship management and SME marketing practice : Exploring potential synergies. International Journal of E-Adoption, 1(4), 95 – 110.
  • Miles, M.P., & Arnold, D.R. (1991). The relationship between marketing orientation and entrepreneurial orientation. Entrepreneurship Theory and Practice, 15(4), 49 – 66. https://doi.org/10.1177/104225879101500407
  • Miller, D. (1983). The correlates of entrepreneurship in three types of firms. Management Science, 29(7), 770 – 791. https://doi.org/10.1287/mnsc.29.7.770
  • Mitchell, A., Madill, J., & Chreim, S. (2016). Social enterprise dualities : Implications for social marketing. Journal of Social Marketing, 6(2), 169 – 192. https://doi.org/10.1108/JSOCM-06-2015-0043
  • Moriarty, J., Jones, R., Rowley, J., & Kupiec - Teahan, B. (2008). Marketing in small hotels: A qualitative study. Marketing Intelligence & Planning, 26(3), 293 – 315. https://doi.org/10.1108/02634500810871348
  • Morris, M.H., Schindehutte, M., & LaForge, R.W. (2002). Entrepreneurial marketing : A construct for integrating emerging entrepreneurship and marketing perspectives. Journal of Marketing Theory and Practice, 10(4), 1 – 19. https://doi.org/10.1080/10696679.2002.11501922
  • Mukherjee, D., Lahiri, S., Ash, S.R., & Gaur, A. S. (2019). Search motives, local embeddedness, and knowledge outcomes in offshoring. Journal of Business Research, 103, 365 – 375. https://doi.org/10.1016/j.jbusres.2017.10.035
  • Mustar, P., Wright, M., & Clarysse, B. (2008). University spin-off firms : Lessons from ten years of experience in Europe. Science and Public Policy, 35(2), 67 – 80. https://doi.org/10.3152/030234208X282862
  • NASSCOM & Zinnov. (2018). Indian tech start-up ecosystem 2018: Approaching escape velocity. Retrieved from https://www.nasscom.in/knowledge-center/publications/indian-tech-start-ecosystem-2018-approaching-escape-velocity
  • NASSCOM. (2015). Start-up India - Momentous rise of the Indian start-up ecosystem. Retrieved from http://www.snia.org/sites/default/files/SDCIndia/2016/Presentations/10K-NIPP%20Intro_%20SDC.pdf
  • Nilakantan, R., Iyengar, D., & Rao, S. (2019). On operations and marketing in microfinance - backed enterprises : Structural embeddedness and enterprise viability. International Journal of Physical Distribution and Logistics Management, 49(5), 514 – 533. https://doi.org/10.1108/IJPDLM-02-2018-0053
  • Odoom, R., Anning-Dorson, T., & Acheampong, G. (2017). Antecedents of social media usage and performance benefits in small- and medium-sized enterprises (SMEs). Journal of Enterprise Information Management, 30(3), 383 – 399. https://doi.org/10.1108/JEIM-04-2016-0088
  • Odoom, R., Mensah, P., & Asamoah, G. (2017). Branding efforts and SME performance – An empirical investigation of variations across firm sizes and business sectors. Journal of Research in Marketing and Entrepreneurship, 19(1), 59 – 76. https://doi.org/10.1108/JRME-06-2016-0017https://doi.org/10.1108/JRME-06-2016-0017
  • Odoom, R., Narteh, B., & Boateng, R. (2017). Branding in small- and medium-sized enterprises (SMEs) : Current issues and research avenues. Qualitative Market Research, 20(1), 68 – 89. https://doi.org/10.1108/QMR-12-2015-0091
  • O'Dwyer, M., Gilmore, A., & Carson, D. (2009). Innovative marketing in SMEs. European Journal of Marketing, 43(1/2), 46 – 61. https://doi.org/10.1108/03090560910923238
  • Osakwe, C. N., & Anaza, N. A. (2018). Understanding marketing resources and size in agro-based enterprises. Marketing Intelligence & Planning, 36(2), 230 – 244. https://doi.org/10.1108/MIP-07-2017-0149
  • Pantano, E., Priporas, C. - V., & Migliano, G. (2019). Reshaping traditional marketing mix to include social media participation : Evidence from Italian firms. European Business Review, 31(2), 162–178. https://doi.org/10.1108/EBR-08-2017-0152
  • Parrott, G., Azam Roomi, M., & Holliman, D. (2010). An analysis of marketing programmes adopted by regional small and medium sized enterprises. Journal of Small Business and Enterprise Development, 17(2), 184 – 203. https://doi.org/10.1108/14626001011041201
  • Perez, L., Whitelock, J., & Florin, J. (2013). Learning about customers : Managing B2B alliances between small technology startups and industry leaders. European Journal of Marketing, 47(3/4), 431 – 462. https://doi.org/10.1108/03090561311297409
  • PM India. (2015, September 27). PM’s speech at the Startup Event (27 September 2015, San Jose, California). Retrieved from https://www.pmindia.gov.in/en/news_updates/speech-by-pm-at-the-start-up-event-27-september-2015-san-jose-california/
  • Quynh, N. H. (2019). The moderating influence of brand image on the relationship between customer engagement and customer loyalty. Indian Journal of Marketing, 49(9), 42–56. https://doi.org/10.17010/ijom/2019/v49/i9/146939
  • Ray, C. S., Albinsson, A. P., David Shows, G., & Moench, V. (2014). The winemaker as entrepreneurial marketer : An exploratory study. International Journal of Wine Business Research, 26(4), 259–278. https://doi.org/10.1108/IJWBR-06-2013-0023
  • Raz, O., & Gloor, P.A. (2007). Size really matters – New insights for start-ups’ survival. Management Science, 53(2), 169 – 177. https://doi.org/10.1287/mnsc.1060.0609
  • Reijonen, H. (2010). Do all SMEs practise same kind of marketing? Journal of Small Business and Enterprise Development, 17(2), 279– 293. https://doi.org/10.1108/14626001011041274
  • Reijonen, H., & Laukkanen, T. (2010). Customer relationship oriented marketing practices in SMEs. Marketing Intelligence & Planning, 28(2), 115 – 136. https://doi.org/10.1108/02634501011029646
  • Ries, E. (2011). The lean start-up: How today's entrepreneurs use continuous innovation to create radically successful businesses. USA : Crown Business.
  • Ritala, P., Golnam, A., & Wegmann, A. (2014). Competition-based business models: The case of Amazon.com. Industrial Marketing Management, 43(2), 236–249. https://doi.org/10.1016/j.indmarman.2013.11.005
  • Scarmozzino, E., Corvello, V., & Grimaldi, M. (2017). Entrepreneurial learning through online social networking in high-tech start-ups. International Journal of Entrepreneurial Behavior & Research, 23(3), 406 – 425. https://doi.org/10.1108/IJEBR-12-2015-0302
  • Shaltoni, A. M., West, D., Alnawas, I., & Shatnawi, T. (2018). Electronic marketing orientation in the small and medium-sized enterprises context. European Business Review, 30(3), 272 – 284. https://doi.org/10.1108/EBR-02-2017-0034
  • Shashishekar, M.S., & Anand, S. (2019). The impact of proficiency of marketing activities and value proposition innovation on new intelligent products’ performance. Indian Journal of Marketing, 49(12), 7 – 20. https://doi.org/10.17010/ijom/2019/v49/i12/149107
  • Shimpi, S.S. (2018). Social media as an effective marketing tool: An empirical study. Indian Journal of Marketing, 48(7), 36 – 50. http://doi.org/10.17010/ijom/2018/v48/i7/129725
  • Singh, S. K., & Gaur, S. (2018). Entrepreneurship and innovation management in emerging economies. Management Decision, 56(1), 2 – 5. https://doi.org/10.1108/MD-11-2017-1131
  • Skok, D. (2016). Why start-ups fail? Retrieved from https://www.forentrepreneurs.com/why-start-ups-fail/
  • Soares, J., Galvão, A., De Matos, L., Pierucci, J., Bresciani, K., & Pizzinatto, N. (2017). Marketing strategies in small animal clinical practice. International Journal of Pharmaceutical and Healthcare Marketing, 11(3), 235 – 247. https://doi.org/10.1108/IJPHM-12-2015-0057
  • Sommer, C. (2018). Market orientation of news startups. The Journal of Media Innovations, 4(2), 34 – 54. https://doi.org/10.5617/jomi.v4i2.1507
  • Stokes, D. (2000). Entrepreneurial marketing : A conceptualisation from qualitative research. Qualitative Market Research: An International Journal, 3(1), 47 – 54. https://doi.org/10.1108/13522750010310497
  • Turan, M., & Kara, A. (2018). Online social media usage behavior of entrepreneurs in an emerging market : Reasons, expected benefits and intentions. Journal of Research in Marketing and Entrepreneurship, 20(2), 273 – 291. https://doi.org/10.1108/JRME-09-2016-0034
  • Walsh, M., & Lipinski, J. (2009). The role of the marketing function in small and medium sized enterprises. Journal of Small Business and Enterprise Development, 16(4), 569–585. https://doi.org/10.1108/14626000911000929
  • Wang, Y. (2016). Environmental dynamism, trust and dynamic capabilities of family businesses. International Journal of Entrepreneurial Behavior & Research, 22(5), 643 – 670. https://doi.org/10.1108/IJEBR-11-2015-0234
  • Yadav, M. (2017). Social media as a marketing tool : Opportunities and challenges. Indian Journal of Marketing, 47(3), 16 – 28. https://doi.org/10.17010/ijom/2017/v47/i3/111420
  • Zhang, L., Kara, A., Spillan, J., & Mintu-Wimsatt, A. (2017). Exploring market orientation among Chinese small and medium-sized enterprises. Chinese Management Studies, 11(4), 617 – 636. https://doi.org/10.1108/CMS-08-2016-0158

Abstract Views: 354

PDF Views: 0




  • Entrepreneurial Marketing Strategies for Small Businesses : An Exploratory Study of Start-up Companies in India

Abstract Views: 354  |  PDF Views: 0

Authors

Sarika Sharma
Symbiosis Institute of Computer Studies and Research, Symbiosis International Deemed University, First Floor, Atur Centre, Gokhale Cross Road, Model Colony, Pune - 411 016, Maharashtra, India
D. P. Goyal
Indian Institute of Management, Mayurbhanj Complex, Nongthymmai, Shillong - 793 014, India

Abstract


Marketing is an important activity for the survival and growth of start-ups, but a start-up – usually with limited budget, moderate capital, and with no concrete customer base – finds it difficult to compete against the industry giants and big players. They can achieve this by converting their weakness into strengths as they can be more flexible in marketing strategies than their competitors in the market. The purpose of this paper was to explore the marketing strategies of start-up companies in India with reference to entrepreneurial marketing. The research is based on a sample of 67 start-up companies operating in India using the mixed research method. Data collection were done using a semi-structured questionnaire comprising of quantitative and open-ended questions. Data were analyzed using SPSS 22.0 and AQUAD 7.0. The findings indicated that start - up companies see marketing as a vital function for their growth and sustainability. Companies are ready to adopt entrepreneurial marketing, and they were already using few of the entrepreneurial marketing techniques. We explored the marketing environment of start-ups in its extant form. The entrepreneurial practitioners as well as the owners of start-up companies may note that this research provides meaningful insights into the significance of their marketing-related activities. The study offers three distinct contributions pertaining to the marketing practices in start-ups : (a) Identifies the research gap within the existing research literature ; (b) explains the marketing strategies by start-up companies ; (c) compares and maps the marketing strategies with entrepreneurial marketing.

Keywords


Start-ups, Small Businesses, Entrepreneurial Marketing, Marketing Strategies, Start-up-India.

References





DOI: https://doi.org/10.17010/ijom%2F2020%2Fv50%2Fi8-9%2F154691