Vol 6, No 2 (2011)

Table of Contents

Vol 6, No 2 (2011)

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Articles

Impact of Emotional Intelligence on Service Quality: Empirical Linkage Evidences from Indian Hotel Industry
Shruti Jain, Shalini Kakkar, Kriti Swarup
 Vol 6, No 2 (2011), Pagination: 3-16
ABSTRACT |  PDF     Abstract Views: 818  |  PDF Views: 0
Consumer Imagery and Southern US Foods: a Preliminary Study
Abel Duarte Alonso
 Vol 6, No 2 (2011), Pagination: 17-35
ABSTRACT |  PDF     Abstract Views: 370  |  PDF Views: 0
Services at Restaurants: Expectation and Service Perception of Guests-a Case Study of Ranchi
Abhinav Kumar Shandilya, Praveen Srivastava
 Vol 6, No 2 (2011), Pagination: 36-45
ABSTRACT |  PDF     Abstract Views: 264  |  PDF Views: 0
People Participation in Integrated Watershed Management and Community Development for Sustainable Growth of Tourism in Khajuraho Town of Madhya Pradesh, India
Abha Mishra, Amitabh Mishra
 Vol 6, No 2 (2011), Pagination: 46-55
ABSTRACT |  PDF     Abstract Views: 301  |  PDF Views: 0
Leveraging Technology to Provide Cost-effective Communication and it Solutions for the Global Air Transport Industry: the Case of SITA
Sona Vikas
 Vol 6, No 2 (2011), Pagination: 56-72
ABSTRACT |  PDF     Abstract Views: 255  |  PDF Views: 0
Small and Medium Enterprises and ICT
Munish Kumar Tiwari
 Vol 6, No 2 (2011), Pagination: 73-95
ABSTRACT |  PDF     Abstract Views: 282  |  PDF Views: 2