SAMVAD: International Journal of Management

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This paper aims to look at the research-based models of emotional intelligence and explored the role of emotional intelligence in the leaders of the organizations. A growing body of research supporting the value of emotional intelligence in today`s companies is been presented in this paper. The role and importance of emotional intelligence in today`s scenario to gain competitative advantage in the organizations are discussed. To achieve the high goals and expectations of the industry in the 21st century, the intentional inclusion and development of emotional intelligence skills in leaders` of the organization's today has become very vital.

Keywords

Emotional Intelligence, Engagement, Retention, Human Resources, Performance.
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