Table of Contents
Vol 7, No 2 (2019)
Open Access
Subscription Access
Articles
Customer Criterion for Selecting a Bank:An Exploratory Factor Analysis from an Indian Perspective | ||
Gunjan Sharma, Kushagra Kulshreshtha | ||
Vol 7, No 2 (2019), Pagination: 1-8 | ||
ABSTRACT | PDF | Abstract Views: 343 | PDF Views: 0 |
Customised Customer Contact Services in Hotels-The State of the Art | ||
Maria Nascimento Cunha, Isabel Miguel | ||
Vol 7, No 2 (2019), Pagination: 9-15 | ||
ABSTRACT | PDF | Abstract Views: 372 | PDF Views: 0 |
A Study on Gender Differences in Motives of Visit Intention, Perceived Value and Tourist Satisfaction with Rural Tourism in India | ||
Anil Kumar | ||
Vol 7, No 2 (2019), Pagination: 16-26 | ||
ABSTRACT | PDF | Abstract Views: 472 | PDF Views: 0 |
An Exploratory Study of Customer Perceptions of Usage of Chatbots in the Hospitality Industry | ||
Mihir Dash, Suprabha Bakshi | ||
Vol 7, No 2 (2019), Pagination: 27-33 | ||
ABSTRACT | PDF | Abstract Views: 474 | PDF Views: 0 |