Organizational Citizenship Behavior & HRM Practices in Indian Banks

This study presents the current status of OCB and HRM practices in Indian banks. The study also assessed the impact of selected HRM practices on OCB of the bank managers. Overall OCB of Indian bank Managers was found at moderate level. However, significant variation was found between the OCB levels of managers belonging to different banking sectors. Organizational climate, employee training, employee empowerment and performance appraisal were found to exist at moderate level in the selected banks. Regression analysis reveals that employee empowerment and employee training, and, to a lesser extent, organizational climate and performance appraisal have positive and significant effect on OCB of the bank managers.