Indian Journal of Industrial Relations: Economics & Social Dev.

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HRD Climate in Indian Banks:A Comparison between SBI & KVB


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1 School of Management Studies, Lakireddy Balireddy College of Engineering (Autonomous), Mylavaram-521230, Andhra Pradesh, India
     

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HRD system in a bank should be capable of aligning employees' attitudes, skills and knowledge with the changing nature of work as well as growing expectations of the customers. This paper provides a comparative picture of HRD climate in Indian premier public and private sector commercial banks. Analysis indicates significant HRD climate differences, particularly concerning HRD mechanisms. Findings suggest banks to regularly conduct and correlate 'HRD climate' and 'customer satisfaction' surveys to improve the quality of HRD climate and thereby services to customers. The study concludes that HRD climate should be conducive for the development of human resources and imbibe both professional and personal values.
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  • HRD Climate in Indian Banks:A Comparison between SBI & KVB

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Authors

Srinivas Lakkoju
School of Management Studies, Lakireddy Balireddy College of Engineering (Autonomous), Mylavaram-521230, Andhra Pradesh, India

Abstract


HRD system in a bank should be capable of aligning employees' attitudes, skills and knowledge with the changing nature of work as well as growing expectations of the customers. This paper provides a comparative picture of HRD climate in Indian premier public and private sector commercial banks. Analysis indicates significant HRD climate differences, particularly concerning HRD mechanisms. Findings suggest banks to regularly conduct and correlate 'HRD climate' and 'customer satisfaction' surveys to improve the quality of HRD climate and thereby services to customers. The study concludes that HRD climate should be conducive for the development of human resources and imbibe both professional and personal values.