Indian Journal of Industrial Relations: Economics & Social Dev.

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People Issues in Telecom Industry & HR Preparedness:A Study of Indian Companies


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1 FORE School of Management, New Delhi, India
     

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This paper examines how HR issues are being addressed by the three major telecom companies in India, i.e., Airtel, Vodafone & BSNL. The important challenges being faced by this industry are: shortage of skilled talent; managing employee turnover and employee engagement; dealing with lay-offs; and creating gender balance. In terms of the preparedness to deal with people-issues, HR departments of the companies are coming up with provisions to deal with these problems effectively. The private companies are found better prepared to deal with people-related challenges than the public sector company. The study comes out with some recommendations for dealing with industry-specific HR challenges effectively.
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  • People Issues in Telecom Industry & HR Preparedness:A Study of Indian Companies

Abstract Views: 196  |  PDF Views: 1

Authors

Sanghamitra Buddhapriya
FORE School of Management, New Delhi, India

Abstract


This paper examines how HR issues are being addressed by the three major telecom companies in India, i.e., Airtel, Vodafone & BSNL. The important challenges being faced by this industry are: shortage of skilled talent; managing employee turnover and employee engagement; dealing with lay-offs; and creating gender balance. In terms of the preparedness to deal with people-issues, HR departments of the companies are coming up with provisions to deal with these problems effectively. The private companies are found better prepared to deal with people-related challenges than the public sector company. The study comes out with some recommendations for dealing with industry-specific HR challenges effectively.

References