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Factors Affecting Consumer's Choice to Use Mobile Wallet to Access M-Commerce Industry in India


Affiliations
1 Indian Institute of Management, Ranchi, Jharkhand, India
     

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A mobile wallet is a digital alter-ego of the physical wallet. It stores the digitised valuables for authorisation and uses it accordingly to grant permission for accessing goods. The permission is granted by various forms, ranging from password, QR code, facial image and the like.

With the context of tremendous growth of m-commerce industry in our country an empirical research was undertaken to determine factors impacting consumers choice to use mobile wallet service. This paper describes how these factors were determined using Logistic Regression, and Structural Equation Modeling.


Keywords

Mobile Wallet, Indian M-Commerce Industry, Logistic Regression, Structural Equation Modeling.
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  • Ewing, D., Leberman, R. K., Serran, E., & Jon, S. (2014). The keys to driving broad consumer adoption of digital wallets and mobile payments. Retrieved from http://www.mckinseyonmarketingandsales.com/the-keys-to-driving-broad-consumer-adoption-of-digital-wallets-and-mobile-payments
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  • Factors Affecting Consumer's Choice to Use Mobile Wallet to Access M-Commerce Industry in India

Abstract Views: 305  |  PDF Views: 0

Authors

Abhilasha Seam
Indian Institute of Management, Ranchi, Jharkhand, India
Raja Sekhar Reddy
Indian Institute of Management, Ranchi, Jharkhand, India
Snehil Agrawal
Indian Institute of Management, Ranchi, Jharkhand, India
Behara Krishna Chaitanya
Indian Institute of Management, Ranchi, Jharkhand, India
Himanshu Bist
Indian Institute of Management, Ranchi, Jharkhand, India
Suleman Safdar
Indian Institute of Management, Ranchi, Jharkhand, India
Pranav Ranjan Patil
Indian Institute of Management, Ranchi, Jharkhand, India
Purba Halady Rao
Indian Institute of Management, Ranchi, Jharkhand, India

Abstract


A mobile wallet is a digital alter-ego of the physical wallet. It stores the digitised valuables for authorisation and uses it accordingly to grant permission for accessing goods. The permission is granted by various forms, ranging from password, QR code, facial image and the like.

With the context of tremendous growth of m-commerce industry in our country an empirical research was undertaken to determine factors impacting consumers choice to use mobile wallet service. This paper describes how these factors were determined using Logistic Regression, and Structural Equation Modeling.


Keywords


Mobile Wallet, Indian M-Commerce Industry, Logistic Regression, Structural Equation Modeling.

References