Journal of Engineering Education Transformations

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

What is TQM-i.e. Total Quality Management


Affiliations
1 College of Engineering (Retired), Pune, India
     

   Subscribe/Renew Journal


an enterprise. It involves concepts of control, quality, process and customer. The Total Quality Phrase comes from "Total Quality Control" originally coined by Feigenbaum (1983), one of the quality gurus. The words "control" and management smack of centralisation and authoritarianism, which is at the outset unpalatable to an educational environment.
Subscription Login to verify subscription
User
Notifications
Font Size


Abstract Views: 250

PDF Views: 0




  • What is TQM-i.e. Total Quality Management

Abstract Views: 250  |  PDF Views: 0

Authors

N. V. Ratnalikar
College of Engineering (Retired), Pune, India

Abstract


an enterprise. It involves concepts of control, quality, process and customer. The Total Quality Phrase comes from "Total Quality Control" originally coined by Feigenbaum (1983), one of the quality gurus. The words "control" and management smack of centralisation and authoritarianism, which is at the outset unpalatable to an educational environment.


DOI: https://doi.org/10.16920/jeet%2F1999%2Fv13i1-2%2F114222