Issue | Title | |
Vol 1, No 1 (2013) | Challenges in Implementation of Business Process Re-engineering in Botswana Public Hospitals | Abstract |
Rebana N. Mmereki, Kgomots Gini Moruisi | ||
Vol 9, No 1&2 (2021) | Consumer Choices And Views Regarding Natural And Organic Labelled Products In The Supermarket | Abstract |
Dipu Varghese | ||
Vol 5, No 2 (2017) | Consumer Perception of Innovative Services Offered by Mobile Service Providers | Abstract |
Simmi Rani Prasad | ||
Vol 2, No 1 (2014) | Consumer Perception Towards Retail Industry: A Study | Abstract |
A. Hariharanath Reddy, S. Raghunatha Reddy | ||
Vol 6, No 1 (2018) | CRM Practices at Religare Securities | Abstract |
Lingam Sampath, Rajender Katla | ||
Vol 7, No 2 (2019) | Customer Criterion for Selecting a Bank:An Exploratory Factor Analysis from an Indian Perspective | Abstract |
Gunjan Sharma, Kushagra Kulshreshtha | ||
Vol 6, No 2 (2018) | Customer Experience in Indian Hospitality Sector:An Empirical Study | Abstract |
Raouf Ahmad Rather | ||
Vol 4, No 1 (2016) | Customer Personality Taxonomy: A Theoretical Analysis of Customer Diversity Management in the Hospitality Industry | Abstract |
Continue Anddison Eketu | ||
Vol 3, No 2 (2015) | Customer Relationship Management - The Indian Perspective | Abstract |
Pankaj K. Trivedi | ||
Vol 2, No 1 (2014) | Customer Satisfaction and Product Clustering for Gen Next Customers- A Multivariate and Simulation Study | Abstract |
N. Sivakumar | ||
Vol 1, No 1 (2013) | Customer's Expectation from Service Quality of Private and Public Sector Bank: a Comparitive Study | Abstract |
Garima Srivastava, Arun Mittal | ||
Vol 3, No 1 (2015) | Customers Speak for Themselves: A Case of Customer Satisfaction in the Four Main South African Banks | Abstract |
Kingstone Mutsonziwa | ||
Vol 7, No 2 (2019) | Customised Customer Contact Services in Hotels-The State of the Art | Abstract |
Maria Nascimento Cunha, Isabel Miguel | ||
Vol 5, No 1 (2017) | Designing Service Offering in the E-Marketing Era: A Case Study of Ola Cabs | Abstract |
Neelam Kalla, Hemaprabha Purohit | ||
Vol 4, No 1 (2016) | Determinants of Co-Creative Behaviour of Patients: A Case Study in Jammu | Abstract |
Jyoti Sharma, Lata Raj, Anil Gupta | ||
Vol 5, No 2 (2017) | Determinants of Green Purchase Intention:An Empirical Study in India | Abstract |
Seemant Kumar Yadav, Utkal Khandelwal, Vikas Tripathi | ||
Vol 5, No 1 (2017) | Discriminating Customers through Practices of CRM with the Application of Discriminant Function Analysis | Abstract |
Sheik Sulaiman Sheik Abdullah, Rahumathulla Mohammed Abubakkar Siddique | ||
Vol 2, No 2 (2014) | Empirical Study on Cluster Analysis of the Smartphone Segment | Abstract |
S. Lakshmy | ||
Vol 3, No 1 (2015) | Employee Commitment and Patient Satisfaction: An Initial Reflection from Indian Healthcare Sector | Abstract |
V. Murale, Juhi Singh, R. Preetha | ||
Vol 1, No 1 (2013) | Employees' Perception on Electronic Customer Relationship Management in Banks: an Empirical Investigation in Tamilnadu | Abstract |
S. Kavitha | ||
Vol 8, No 1 (2020) | Enhancing Green Product Purchase Behavior:The Role of Green Satisfaction and Green Loyalty | Abstract |
Vishal Gupta | ||
Vol 2, No 2 (2014) | Ethical Marketing as a Tool for Developing Customer Relations: An Empirical Analysis | Abstract |
Naresh Sharma, Bodh Raj Sharma | ||
Vol 2, No 1 (2014) | Exploring a New Dimension of Customer Service and its Impact on Sales Growth and Loyalty | Abstract |
Mihir Dash, Krishna K. Havaldar, Jacob Alexander | ||
Vol 7, No 1 (2019) | Exploring the Dynamic Linkages between Social Media and Present Marketing Practices | Abstract |
Vijay Aniruddh, Apoorva Srivastava | ||
Vol 5, No 1 (2017) | Exploring the Factors Affecting the Successful Implementation of Customer Relationship Management in Insurance Sector | Abstract |
Deepti Abrol | ||
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