Browse Title Index


 
Issue Title
 
Vol 1, No 1 (2013) Challenges in Implementation of Business Process Re-engineering in Botswana Public Hospitals Abstract
Rebana N. Mmereki, Kgomots Gini Moruisi
 
Vol 9, No 1&2 (2021) Consumer Choices And Views Regarding Natural And Organic Labelled Products In The Supermarket Abstract
Dipu Varghese
 
Vol 5, No 2 (2017) Consumer Perception of Innovative Services Offered by Mobile Service Providers Abstract
Simmi Rani Prasad
 
Vol 2, No 1 (2014) Consumer Perception Towards Retail Industry: A Study Abstract
A. Hariharanath Reddy, S. Raghunatha Reddy
 
Vol 6, No 1 (2018) CRM Practices at Religare Securities Abstract
Lingam Sampath, Rajender Katla
 
Vol 7, No 2 (2019) Customer Criterion for Selecting a Bank:An Exploratory Factor Analysis from an Indian Perspective Abstract
Gunjan Sharma, Kushagra Kulshreshtha
 
Vol 6, No 2 (2018) Customer Experience in Indian Hospitality Sector:An Empirical Study Abstract
Raouf Ahmad Rather
 
Vol 4, No 1 (2016) Customer Personality Taxonomy: A Theoretical Analysis of Customer Diversity Management in the Hospitality Industry Abstract
Continue Anddison Eketu
 
Vol 3, No 2 (2015) Customer Relationship Management - The Indian Perspective Abstract
Pankaj K. Trivedi
 
Vol 2, No 1 (2014) Customer Satisfaction and Product Clustering for Gen Next Customers- A Multivariate and Simulation Study Abstract
N. Sivakumar
 
Vol 1, No 1 (2013) Customer's Expectation from Service Quality of Private and Public Sector Bank: a Comparitive Study Abstract
Garima Srivastava, Arun Mittal
 
Vol 3, No 1 (2015) Customers Speak for Themselves: A Case of Customer Satisfaction in the Four Main South African Banks Abstract
Kingstone Mutsonziwa
 
Vol 7, No 2 (2019) Customised Customer Contact Services in Hotels-The State of the Art Abstract
Maria Nascimento Cunha, Isabel Miguel
 
Vol 5, No 1 (2017) Designing Service Offering in the E-Marketing Era: A Case Study of Ola Cabs Abstract
Neelam Kalla, Hemaprabha Purohit
 
Vol 4, No 1 (2016) Determinants of Co-Creative Behaviour of Patients: A Case Study in Jammu Abstract
Jyoti Sharma, Lata Raj, Anil Gupta
 
Vol 5, No 2 (2017) Determinants of Green Purchase Intention:An Empirical Study in India Abstract
Seemant Kumar Yadav, Utkal Khandelwal, Vikas Tripathi
 
Vol 5, No 1 (2017) Discriminating Customers through Practices of CRM with the Application of Discriminant Function Analysis Abstract
Sheik Sulaiman Sheik Abdullah, Rahumathulla Mohammed Abubakkar Siddique
 
Vol 2, No 2 (2014) Empirical Study on Cluster Analysis of the Smartphone Segment Abstract
S. Lakshmy
 
Vol 3, No 1 (2015) Employee Commitment and Patient Satisfaction: An Initial Reflection from Indian Healthcare Sector Abstract
V. Murale, Juhi Singh, R. Preetha
 
Vol 1, No 1 (2013) Employees' Perception on Electronic Customer Relationship Management in Banks: an Empirical Investigation in Tamilnadu Abstract
S. Kavitha
 
Vol 8, No 1 (2020) Enhancing Green Product Purchase Behavior:The Role of Green Satisfaction and Green Loyalty Abstract
Vishal Gupta
 
Vol 2, No 2 (2014) Ethical Marketing as a Tool for Developing Customer Relations: An Empirical Analysis Abstract
Naresh Sharma, Bodh Raj Sharma
 
Vol 2, No 1 (2014) Exploring a New Dimension of Customer Service and its Impact on Sales Growth and Loyalty Abstract
Mihir Dash, Krishna K. Havaldar, Jacob Alexander
 
Vol 7, No 1 (2019) Exploring the Dynamic Linkages between Social Media and Present Marketing Practices Abstract
Vijay Aniruddh, Apoorva Srivastava
 
Vol 5, No 1 (2017) Exploring the Factors Affecting the Successful Implementation of Customer Relationship Management in Insurance Sector Abstract
Deepti Abrol
 
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