| Journal | Issue | Title | |
| Software Engineering | Vol 3, No 7 (2011) | Service Oriented Information Integration Architecture for Credit Scoring System | Abstract |
| C. Punitha Devi, V. Prasanna Venketesan | |||
| AIRCC's International Journal of Computer Science and Information Technology | Vol 7, No 6 (2015) | Service Oriented Quality Requirement Framework for Cloud Computing | Abstract PDF |
| Madhushi Rathnaayke, Janaka I. Wijayanayake | |||
| ICTACT Journal on Communication Technology | Vol 3, No 3 (2012) | Service Provisioning in Manets Using Service Provider's Metrics | Abstract |
| K. Ponmozhi, R. S. Rajesh | |||
| International Journal of Hospitality and Tourism Systems | Vol 8, No 1 (2015) | Service Quality and Consumer Satisfaction and Loyalty Association Moderated by Switching Cost in Hospitality Industry | Abstract |
| Anahita Naderian, Rohaizat Baharun | |||
| ANVESHAK-International Journal of Management | Vol 4, No 1 (2015) | Service Quality and Customer Retention: An Empirical Study on Organized Retail Sector | Abstract |
| Ajitabh Dash | |||
| International Journal on Customer Relations | Vol 7, No 1 (2019) | Service Quality and Customer Satisfaction at Kenya National Archives and Documentation Service, Nairobi County:Servqual Model Revisited | Abstract |
| Zachary Kefa Chepukaka, Fridah Kendi Kirugi | |||
| International Journal of Banking, Risk and Insurance | Vol 6, No 2 (2018) | Service Quality and Customer Satisfaction:An Empirical Analysis of Banking Sector in Goa | Abstract |
| Roseanne Sabina Dsouza, Subhash Kizhakanveatil Bhaskaran Pillai, Ruey Feng Chen, Klaus Weiermair | |||
| Asian Journal of Management | Vol 6, No 3 (2015) | Service Quality Dimensions of E-Banking:An Empirical Analysis in India | Abstract |
| Fozia | |||
| Parikalpana: KIIT Journal of Management | Vol 10, No 1 (2014) | Service Quality Gaps Banking Industry: A Comparative Study | Abstract PDF |
| Manish Kumar Yadav, Alok Kumar Rai | |||
| Review of Professional Management- A Journal of New Delhi Institute of Management | Vol 5, No 2 (2007) | Service Quality in Commercial Banks:An Empirical Study among Rural and Urban Customers | Abstract PDF |
| T. Vanniarajan | |||
| Indian Journal of Finance | Vol 6, No 11 (2012) | Service Quality in E-Banking: An Empirical Study of Users' Perception | Abstract |
| Nishi Sharma | |||
| Indian Journal of Industrial Relations: Economics & Social Dev. | Vol 44, No 1 (2008) | Service Quality in General Insurance Sector: An Empirical Study | Abstract |
| B. Gopalkrishna, Lewlyn L. R. Rodrigues, K. V. M. Varambally | |||
| Indira Management Review | Vol 9, No 2 (2015) | Service Quality in Healthcare Sector in North and South Zones of Gujarat | Abstract PDF |
| Darshana Dave, Rina Dave | |||
| Indian Journal of Marketing | Vol 45, No 4 (2015) | Service Quality in Indian Higher Education: A Comparative Study of Selected State Owned and Private Universities | Abstract |
| Siddharatha S. Bhardwaj | |||
| Asian Journal of Management | Vol 4, No 4 (2013) | Service Quality in Private Bus Service – A Case Study of Pune-Nagpur Bus Services | Abstract |
| Vinod N. Sayankar | |||
| International Journal on Customer Relations | Vol 4, No 1 (2016) | Service Quality in Public and Private Sector Banks of India | Abstract |
| Shruti Agrawal, Manish Mittal, Ratish Gupta | |||
| HuSS: International Journal of Research in Humanities and Social Sciences | Vol 2, No 1 (2015) | Service Quality in Public Sector Internet Banking Services in Erode City | Abstract PDF |
| K. S. Eswari, S. Jamunadevi | |||
| Abhigyan | Vol 35, No 3 (2017) | Service Quality in Retail Banking:Conceptualizing and Testing a Hierarchical Model | Abstract |
| Neetha J. Eappen, K. B. Pavithran | |||
| ANVESHAK-International Journal of Management | Vol 9, No 1 (2020) | Service Quality in Rural Healthcare Infrastructures of Jhargram District:An Explorative Insight with Demographic Contours | Abstract |
| Bikram Prasad, Indrajit Ghosal | |||
| International Journal of Marketing and Business Communication | Vol 11, No 1 (2022) | Service Quality in the Healthcare Industry: A Literature Review and Research Agenda | Abstract |
| Suman Agarwal, Ranjit Singh, Chandra Kant Upadhyay | |||
| Indian Journal of Marketing | Vol 46, No 2 (2016) | Service Quality in the Telecommunication Industry: Analysis with Special Reference to DSL Services | Abstract |
| S. Rajeswari, Yarlagadda Srinivasulu, S. Thiyagarajan | |||
| Journal of Hospitality Application and Research | Vol 4, No 2 (2009) | Service Quality in Tourism in Northeast India | Abstract |
| Sharma Rashmirekha | |||
| International Journal of Commerce & Business Management | Vol 6, No 1 (2013) | Service Quality Management in Hotel Industry | Abstract |
| Sameer Koranne, Sunita Borkar | |||
| Indian Journal of Marketing | Vol 37, No 3 (2007) | Service Quality Measurement and Consumer Perception about the Services of Banking Institutions | Abstract |
| H. C. Purohit, Avinash D. Pathardikar | |||
| ANWESH: International Journal of Management & Information Technology | Vol 4, No 1 (2019) | Service Quality of Accounting Information Systems: A Detailed Empirical Study on Banking Sector in Sana’a City in Yemen and Nanded City in India | Abstract |
| Mueedh Dhaifallah Mueedh, B. R. Suryawanshi | |||
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